• Developed an internal tool through Python and C# to streamline and automate a previously manual process, increasing department productivity by eliminating a recurring daily task
• Automated the transfer of data from Excel spreadsheets to the company servers, including renaming files, archiving, queue loading and website data entry
• Designed and implemented the script to run autonomously, removing the need for manual labour for this task
• Increased process efficiency by 90%, reducing a 5 hour manual task to 30 minutes

• Managed the appropriate use of the facility and ensured the safety of the patrons
• Conducted diagnostic assessments, created and implemented uniquely tailored programs, provided ongoing assessment and feedback, and modified programs according to individual needs
• Received positive feedback from patrons regarding my instructing

• Created graphics for The Shift's social media platforms to enhance brand presence
• Analyzed social media metrics to optimize audience engagement
• Increased followers across all platforms by 26% and interactions per post by 43%

• Utilized software tools for administrative support to streamline operations
• Ensured a secure and positive environment through data-driven client management systems
• Leveraged digital communication platforms to engage with clients and enhance public relations
• Applied conflict resolution strategies using customer management software to track and resolve issues efficiently

• Worked with a team to develop climate monitors using Arduino and Python
• Integrated sensors to collect environmental data such as temperature, humidity, CO2 levels, and albedo
• Developed real-time data visualization tools to monitor climate patterns and trends